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Contact Information
Multiple ways to reach our team
Email Us
help@bookhushly.com
Send us an email anytime
Call Us
+2348147695625
Mon-Fri 9AM-6PM WAT
Business Hours
24/7
Monday to Friday (WAT)
Quick Response
Frequently Asked Questions
Quick answers to common questions about Bookhushly
How do I become a verified vendor?
Register as a vendor, complete your KYC verification with business documents, and wait for admin approval. The process typically takes 2-3 business days.
What payment methods do you accept?
We accept all major payment methods through Paystack and Flutterwave, including cards, bank transfers, USSD, and mobile money.
How do I cancel a booking?
You can cancel bookings from your dashboard. Refund policies vary by vendor, but most offer free cancellation up to 24 hours before the service date.
Is my payment information secure?
Yes, all payments are processed through PCI DSS compliant payment processors. We never store your payment information on our servers.
Emergency Support
For urgent issues requiring immediate attention
If you're experiencing a critical issue that affects your safety or security, please contact us immediately:
Available 24/7 for critical issues